Privacy Policy
This Privacy Policy describes how Jet's Pizza Grill ("we," "us," "our," or "the Company") collects, uses, discloses, and protects the personal information of individuals ("you," "your," or "user") who visit our website at jetspizzagrill.click, place orders, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.
Please read this Privacy Policy carefully before using our website or services. By accessing jetspizzagrill.click, placing an order, or providing us with your personal information, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Policy, please discontinue use of our website and services immediately.
1. About Us
Jet's Pizza Grill is a food service business operating in the United States. We offer pizza, grill items, and related food and beverage products to our customers through our website and other channels.
| Company Name | Jet's Pizza Grill |
|---|---|
| Website | jetspizzagrill.click |
| Email Address | [email protected] |
For all privacy-related inquiries, requests, or complaints, please contact us using the email address provided above.
2. Information We Collect
We collect various categories of personal information depending on how you interact with us. The types of information we may collect include, but are not limited to, the following:
2.1 Personal Identification Information
When you create an account, place an order, subscribe to our newsletter, participate in a promotion, or contact us directly, we may collect personal identification information such as:
- Full name
- Email address
- Phone number
- Billing and delivery address (street address, city, state, ZIP code)
- Username and password (for account holders)
- Date of birth (where required for age verification or promotional purposes)
- Profile photo or avatar (if voluntarily provided)
2.2 Order and Transaction Information
When you place an order through our website or affiliated platforms, we collect information related to that transaction, including:
- Items ordered, customizations, and special instructions
- Order history and frequency
- Payment method type (e.g., credit card, debit card, digital wallet) — note that full payment card numbers are processed by our third-party payment processors and are not stored on our servers
- Transaction amount and timestamps
- Delivery preferences and notes
2.3 Usage Data and Technical Information
When you visit our website, we automatically collect certain technical and behavioral data about your interaction with our digital properties, including:
- IP address
- Browser type and version
- Operating system and device type
- Pages visited, time spent on each page, and navigation paths
- Referring URL (the website that directed you to ours)
- Search queries entered on our website
- Clickstream data and interaction logs
- Date and time of your visit
2.4 Cookie and Tracking Data
We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site performance, and deliver relevant marketing content. For detailed information about how we use cookies, please refer to Section 8 of this Privacy Policy.
2.5 Communications Data
If you contact us via email, phone, web form, or any other communication channel, we may retain records of those communications, including the content of messages, your contact information, and any attachments you provide. This includes customer service inquiries, feedback, complaints, and survey responses.
2.6 Voluntarily Submitted Information
You may choose to provide additional information voluntarily, such as dietary preferences, food allergies, feedback about our products, or responses to surveys and promotions. We treat this information with the same level of care as other personal data.
2.7 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Social media platforms (e.g., if you log in using a social account or interact with our social media pages)
- Third-party food delivery platforms and aggregators
- Advertising and analytics partners
- Publicly available databases
We handle all third-party sourced information in accordance with this Privacy Policy.
3. How We Use Your Information
We use the personal information we collect for a variety of legitimate business purposes, including:
3.1 Providing and Managing Our Services
- Processing and fulfilling food orders, including delivery and pickup arrangements
- Managing your account and preferences
- Processing payments and sending transaction confirmations and receipts
- Responding to your customer service inquiries, complaints, and requests
- Sending operational communications such as order status updates and delivery notifications
3.2 Improving Our Products and Services
- Analyzing usage data to understand how customers interact with our website and services
- Conducting research, testing, and quality assurance
- Developing new menu items, features, and service offerings based on customer preferences
- Monitoring and improving website performance and user experience
3.3 Marketing and Promotional Communications
- Sending you promotional emails, newsletters, special offers, discount codes, and updates about our menu and services — but only where you have given us consent or where we have a legitimate interest to do so
- Personalizing marketing content based on your order history and preferences
- Running loyalty programs, sweepstakes, contests, and surveys
- Displaying targeted advertising through third-party platforms
You may opt out of marketing communications at any time by following the unsubscribe link in any promotional email or by contacting us at [email protected]. Note that even if you opt out of marketing messages, we may still send you transactional and operational communications related to your orders and account.
3.4 Legal Compliance and Safety
- Complying with applicable federal, state, and local laws and regulations
- Enforcing our Terms of Service and other agreements
- Detecting, preventing, and responding to fraud, security incidents, and other harmful or illegal activities
- Protecting the rights, property, and safety of Jet's Pizza Grill, our customers, and the general public
- Responding to lawful requests from regulatory authorities and law enforcement
3.5 Business Operations
- Conducting internal audits and accounting
- Managing business relationships with vendors, partners, and service providers
- Planning and executing business continuity, restructuring, mergers, or acquisitions
4. Sharing Your Information with Third Parties
We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:
4.1 Service Providers and Business Partners
We engage third-party companies and individuals to perform functions on our behalf. These service providers are authorized to use your personal information only to the extent necessary to perform their services for us and are contractually obligated to maintain appropriate security standards. Such service providers include:
- Payment processors and financial institutions (for secure transaction handling)
- Delivery and logistics partners
- Email marketing and communications platforms
- Cloud hosting and data storage providers
- Website analytics providers (e.g., Google Analytics)
- Customer relationship management (CRM) software providers
- Fraud detection and cybersecurity services
- Advertising technology platforms
4.2 Legal Requirements and Law Enforcement
We may disclose your personal information if required to do so by law, regulation, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to:
- Comply with a legal obligation under U.S. federal or state law
- Protect and defend the rights or property of Jet's Pizza Grill
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of our users or the public
- Protect against legal liability
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs that materially affects how your information is handled, and we will describe your choices at that time.
4.4 With Your Consent
We may share your information with other third parties when you have given us your explicit consent to do so, such as when you participate in co-branded promotions or choose to link your account with a third-party application.
4.5 Aggregate and De-Identified Data
We may share aggregated, anonymized, or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other purposes without restriction.
5. Data Security
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
5.1 Technical Safeguards
- Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted between your browser and our servers
- Encrypted storage for sensitive personal information
- Firewalls, intrusion detection systems, and antivirus software
- Regular security vulnerability assessments and penetration testing
- Secure, access-controlled server environments
5.2 Administrative Safeguards
- Role-based access controls limiting employee access to personal data on a need-to-know basis
- Employee training on data privacy and security best practices
- Data processing agreements with all third-party service providers who handle personal information
- Internal privacy policies and procedures
5.3 Physical Safeguards
- Secure physical access to facilities where data is processed or stored
- Controlled access to servers and data storage equipment
6. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:
| Right | Description |
|---|---|
| Right to Know | You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom it has been shared. |
| Right to Access | You have the right to access a copy of the personal information we hold about you. |
| Right to Deletion | You have the right to request that we delete your personal information, subject to certain exceptions permitted by law (e.g., where we need to retain data to complete a transaction or comply with a legal obligation). |
| Right to Correct | You have the right to request that we correct inaccurate personal information we hold about you. |
| Right to Opt-Out of Sale/Sharing | You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. |
| Right to Limit Use of Sensitive Information | You have the right to limit the use and disclosure of your sensitive personal information to what is necessary to perform the services you requested. |
| Right to Non-Discrimination | We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of service based solely on your exercise of these rights. |
6.2 General Privacy Rights for All U.S. Residents
Regardless of your state of residence, we are committed to providing you with the following rights:
- Right to Access: Request access to the personal information we hold about you.
- Right to Correction: Request that we correct or update inaccurate or incomplete personal information.
- Right to Deletion: Request deletion of your personal information where we have no legitimate reason to continue processing it.
- Right to Data Portability: Request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
- Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before your withdrawal.
- Right to Opt-Out of Marketing: Opt out of receiving promotional communications from us at any time.
6.3 How to Exercise Your Rights
To exercise any of the rights described above, please submit a verifiable consumer request by contacting us at:
- Email: [email protected]
- Website: jetspizzagrill.click
We will acknowledge your request within 10 business days and respond substantively within 45 calendar days of receipt. If we require additional time, we will notify you of the reason and extension period. We may need to verify your identity before processing your request to prevent unauthorized access to your information.
You may also designate an authorized agent to submit requests on your behalf. We will require proof of the authorized agent's authority and may require you to verify your identity directly with us.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Our data retention practices are as follows:
| Data Category | Retention Period |
|---|---|
| Account information | For the duration of your account, plus up to 3 years after account closure |
| Order and transaction history | Up to 7 years for financial and tax compliance purposes |
| Customer service communications | Up to 3 years from the date of the last communication |
| Marketing preferences and consent records | Until you withdraw consent, plus 3 years for legal records |
| Website usage and analytics data | Up to 26 months from collection (anonymized thereafter) |
| Cookie and tracking data | Varies by cookie type — see Section 8 |
| Legal and compliance records | As required by applicable law, typically up to 7 years |
When personal information is no longer needed for its original purpose and there is no legal requirement to retain it, we will securely delete or anonymize it.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic patterns, and deliver personalized content and advertising. By continuing to use our website, you consent to our use of cookies as described below.
8.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the website to function properly. These cookies enable core features such as login authentication, shopping cart functionality, and security features. They cannot be disabled.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are most visited and how users navigate through the site. This data is used to improve website performance and user experience. Examples include Google Analytics cookies.
- Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred language, location, or saved menu preferences) and provide enhanced, personalized features.
- Marketing and Advertising Cookies: These cookies are used to deliver advertising messages that are relevant to you and your interests. They also help us measure the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.
- Social Media Cookies: These cookies are set by social media platforms (such as Facebook, Instagram, or X/Twitter) when you interact with social sharing buttons on our website or visit our social media pages.
8.2 Managing Your Cookie Preferences
You have the right to accept or reject non-essential cookies. You can manage your cookie preferences through:
- Our website's cookie consent banner (presented upon your first visit)
- Your browser settings — most browsers allow you to refuse or delete cookies. Please refer to your browser's help documentation for instructions
- Third-party opt-out tools such as the Digital Advertising Alliance opt-out or Network Advertising Initiative opt-out
Please note that disabling certain cookies may affect the functionality and performance of our website and your overall user experience.
For more detailed information about our cookie practices, please review our full Cookie Policy, available on our website at jetspizzagrill.click.
9. Children's Privacy
We are committed to protecting the privacy of minors. In compliance with the Children's Online Privacy Protection Act (COPPA) and applicable U.S. law, we do not intentionally collect, use, or disclose personal information from individuals under the age of 13 without verifiable parental consent. Furthermore, our services are directed at adults aged 18 and over.
If you are a parent or legal guardian and you believe that your child under the age of 18 has provided us with personal information without your knowledge or consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.
If we discover that we have inadvertently collected personal information from a minor under the age of 18, we will delete that information from our systems as quickly as possible.
10. International Data Transfers
Jet's Pizza Grill is a United States-based business, and our primary data processing activities take place within the United States. However, some of the third-party service providers we use may process your personal information in other countries, including countries that may not have the same data protection standards as your home jurisdiction.
When we transfer personal information internationally, we take appropriate measures to ensure that your data receives an adequate level of protection. These measures may include:
- Entering into data processing agreements with our service providers that incorporate standard contractual clauses or similar protections
- Ensuring that our service providers are certified under recognized international data privacy frameworks
- Conducting due diligence on the privacy practices of international service providers before engaging them
By using our website and services, you understand and acknowledge that your personal information may be transferred to and processed in the United States and other countries where our service providers operate, and that such countries may have different data protection laws than those in your jurisdiction.
11. Third-Party Websites and Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Jet's Pizza Grill. This Privacy Policy applies only to our own website and services. We are not responsible for the privacy practices or the content of any third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you visit, as their data collection and handling practices may differ significantly from ours. The inclusion of a link on our website does not imply our endorsement or recommendation of that third-party website.
12. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked. At this time, our website does not respond to DNT signals, as there is no universally accepted standard for how websites should respond to such requests. However, we do provide you with options to manage your tracking preferences through our cookie settings and by opting out of marketing communications as described in this Privacy Policy.
California residents may also refer to their rights under the CCPA/CPRA regarding the opt-out of the sale or sharing of personal information, as described in Section 6 of this Policy.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technology, legal requirements, or other factors. When we make material changes to this Policy, we will:
- Post the updated Privacy Policy on our website with a new "Last Updated" date at the top of the page
- Send a notification to your registered email address (if applicable)
- Display a prominent notice on our website homepage
Your continued use of our website and services after the effective date of any changes constitutes your acknowledgment and acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make changes that materially affect your rights or how we handle previously collected personal information, we will seek your consent where required by applicable law.
14. How to File a Complaint
If you have concerns about our privacy practices or believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can address your concerns.
14.1 Contact Us Directly
Please reach out to our privacy team at:
- Email: [email protected]
- Website: jetspizzagrill.click
We are committed to resolving privacy complaints promptly and fairly. We will acknowledge your complaint within 5 business days and work to resolve it within 30 calendar days.
14.2 Regulatory Authorities
If you are not satisfied with our response or believe we are not processing your data in accordance with applicable law, you have the right to lodge a complaint with the relevant regulatory authority. In the United States, the primary consumer protection authority is:
| Authority | Contact Information |
|---|---|
| Federal Trade Commission (FTC) |
Website: www.ftc.gov Consumer Reporting Portal: reportfraud.ftc.gov Phone: 1-877-FTC-HELP (1-877-382-4357) |
| California Privacy Protection Agency (CPPA) (for California residents) |
Website: cppa.ca.gov Email: [email protected] |
| State Attorney General | You may also contact the Attorney General's office in your state for consumer protection assistance. Visit your state government's official website for contact information. |
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. We take your privacy seriously and are happy to assist you.
| Company Name | Jet's Pizza Grill |
|---|---|
| [email protected] | |
| Website | jetspizzagrill.click |
Our privacy team is available to respond to inquiries during regular business hours. We are committed to addressing your concerns promptly and transparently in accordance with our obligations under U.S. federal and applicable state privacy law.
This Privacy Policy was last reviewed and updated on June 26, 2026. The current version of this Privacy Policy supersedes all prior versions.